Start with a call
Explain the pest signs, whether activity is ongoing, the property type and any access restrictions. Same-day or after-hours visits depend on availability. An online enquiry does not reserve an appointment.
What to share
Tell us if a bedroom, kitchen, business or shared space cannot be used normally. Mention your floor, when sightings began and who can arrange access. Ask about charges, preparation and any follow-up before booking.
While arranging help
Keep clear of active nests and avoid handling pests or droppings. For suspected bed bugs, ask for preparation advice before moving furniture between rooms. Follow instructions for your specific situation. Pest control is not a medical emergency service; call 911 for a medical emergency.
Understand the treatment
Mice & rat control
Find the routes behind recurring rodent activity, from the kitchen to shared building spaces.
Cockroach control
Address hiding places, leaks and connected spaces that let roaches keep returning.
Bed bug treatment
Confirm the evidence and coordinate treatment without moving the problem through the building.
Wasp & hornet control
Assess active nests near entrances, yards and exterior openings.